Politikalar
void Refund Policy
At void, we offer a clear and fair refund policy for our premium services. Refund requests are evaluated according to the following conditions.
İade Talebi Kabul Edilen Durumlar
- Unauthorized use: Premium purchases made from your account without your permission.
- Service error: Inability to access or malfunction of purchased premium features (technical evidence required).
İade Talebi Reddedilen Durumlar
Situations where refund requests are not accepted:
- Subscription cancellation: Subscriptions that were forgotten to be cancelled while the premium period is still active.
- Financial reasons: Personal financial difficulties, regret, or not liking the bot.
- Lack of evidence: Insufficient evidence to support the refund reason.
Önemli Notlar
- Please be patient and respectful before requesting a refund. Each request is evaluated individually and finalized within 7 business days.
- In case of misuse of our service, the refund may be denied and the user may be permanently banned from our services.